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Job @ Wipro

Job DescriptionRoles and Responsibilities:Tech Skils, Good Communications Skill &
Job Requirements :Candidate Specifications -Any undergraduate, graduate, post graduate, diploma or equivalent -Total Experience – 0-2 years of experience. Previous experience in the technical support/customer service / hotels, airlines or call centre is preferential. -

Age between 18 yrs – 55 yrs.

Critical Skills Required -Good lexical and grammatical ability -Logical reasoning and problem solving abilities -Basic understanding of the Operating systems -Basic understanding of the components of a computer -Typing Speed Good to Have Skills -Basic wired and wireless home networking standards and protocols

Desired ProfileQualification: Other Qualifications
Experience: 0-1 YEARS
Skills: Principal Job Responsibilities -Support customers with Tech product via phone -Problem solving and resolving customer needs -Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving -Developing customer rapport and ensuring that customers have positive image of the company -Demonstrate strong work ethics by maintaining confidentiality of information -Ability to learn and apply detailed procedures -Working effectively as a team member and facilitate cooperative environment to meet and exceed customer expectations -Probing and discovering customers true needs and understand customer view point -Ensuring proper and clear communication in a concise manner, using correct vocabulary, grammar and sentence construction -Strong knowledge and skills in PC- Operating systems, PC peripherals, Hardware, Internet, home networking and MS office -Handle complaints and objections affectively without escalation. -When required schedule follow up interactions with customer with unresolved problems to keep the customer informed and ensure resolution. -Transfer incorrect customer contact to the correct department.Area of expertise: Operations
Reference Job Code B8373 : www.careers.wipro.comAtric SoftwareAtiric Software Pvt ltd and its associates were able to bag projects on Java, Dotnet, Testing, Datawarehousing, Siebel and SAP with some of its clients in USA and are in requirement of more than 500 trained manpower by the end of year 2008. In this endeavour the Company has established its own training division in Hyderabad with state of the art facilities.Desired Profile
We are interested to recruit fresh post graduates who have completed their MCA /BTECH CSE/IT (2006 or before batch )degree in First Division (2006/2005 candidates only can apply).

Advantages:
1.Training will be provided according to our client requirements on various software technologies.
2.Three to six months training and later on the candidate will work on live project for the next six to eight months
3.Most of our clients are from USA
4.Stipend will be provided while the candidate is on real time project work.
5.Candidates will be provided instructor led training and realtime projects depending upon the candidates interest.
6.Challenging Assignments to make the employees ready for all types of complex projects.
7.Based on performance the candidates will be deputed to the clients sites especially to USA & UK after one and half year of working with us
The candidate has to be with us for a minimum period of 36 months, as the Company will be thoroughly training him on the advanced technologies which he has to work while on real-time projects.

Address Navketan Complex,Secunderabad
Hyderabad – Andhra Prades 500003
Email richard@atiric.com

Sutherland Global Services is a leading Business Process Outsourcing (BPO) company with over twenty years of experience in the customer management space. Since 1986, some of the world’s most respected companies have depended on Sutherland to manage various aspects of their customer operations. By taking advantage of Sutherland’s domain knowledge, quality processes and global delivery options, clients are able to dramatically improve their sales, marketing and customer support results while remaining focused on their core competencies.With over 17,500 employees involved in Technical Support, Customer Care, Sales Sutherland has Persences in over 6 countries.

We are hiring graduates for the following positions to be based in KOCHI :

• Technical Support : which involves troubleshooting and resolving technical issues for Computer and Antivirus customers. For those with Technical Aptitude, this is an excellent opportunity to get a world-class career.
• Customer Care : Employees working for the Customer Care function engage with our customers to resolve their post-sales issues, quickly and conclusively to deliver superior customer experience.

Qualification :

• Graduate in any discipline,
• Good command over English,
• An aptitude for learning,
• Computer proficiency and willingness to work in rotating shifts and voice based process, can apply.
• Candidates awaiting Final year results also can apply.

If you are interested in a Career with Sutherland please walk-in with a copy of your resume along with photocopies of your marks card at the below mentioned address:-

Calicut
Interview Date    :  9th Aug 2007
Venue             :  CAREER OPTIONS
                         Ist Floor,P K Commercial Complex
                         Cheroorty Road
                         Calicut
                         Ph: 0495- 4010333

Ernakulam
Interview Date    :  9th 10th and 11th Aug  2007
Venue             :  Career Options,
                         4th Floor,Kannankerri Estate,
                         Marine Drive,
                         Shanmugham Road,
                         Ernakulam,
                         Kochi 20.
                         Phone 0484 - 4025333/ 4025335 / 4025151 / 4025152 / 4026251 / 4026252 / 4026253 / 4026254

Trivandrum
Interview Date    :  11th Aug 2007
Venue             :  Residency Towers,
                         Press Road,
                         Trivandrum-695001.
                         Phone 0484 - 4025333/ 4025335 / 4025151 / 4025152 / 4026251 / 4026252 / 4026253 / 4026254

Regards,
Career Options